You pay a significant amount for basic channels and you're told you have access to a channel that's basic and it's not. Every channel you maneuver until you find the ones you are authorized to have.I cannot afford the cable but will make a sacrifice to keep internet as I communicate with loved ones in the military via Skype For basic channeks, just provide access to those...its annoying and time consuming. My pay is not enough to afford.
It took me 8 calls and 3 disconnects to finally give up and cancel my service. I originally called and asked to stop my service at my initial location then gave the address to our new home we are not in until March 26th. You folks shut off my current homes cable, then started my other service at the new location where there were renters who are enjoying my cable which was not to be started until March 26,2021. When I attempted to call you several times and several departments later, I finally gave up called the 9 th time and canceled the service.
