I love the internet its fast and the TV is fine Lots of channels but they need to make recording better. Dish has it so you can record just new stuff not repeats that would be a great fix. Also Main stations like ABC, NBC, CBS, FOX on dish you can go back 7 days and watch something if you missed it or didn't get it recorded. That would be nice also.
There was an issue with the internet set up as there was no AT&T fiber box in the new apartment unit. We called customer service and it took three days to resolve. The technician missed our first appointment to fix the issue but came the next day after we called again. It took us several hours on the phone with customer service to get to the bottom of the problem but they did take care of the issue and gave me a $10 gift card for missing the first appointment. Overall, I am happy with their service.
I am so disappointed that after only one month on AT&T U-verse service, they have canceled the channels that I watch most, CBS & KXTA that carries Jeapordy ! You can rest assured after my one year contract is up I am switching back to Spectrum.
The wrong type of installation appointment was scheduled the first time. Leading to delays. The fiber internet is good, but I don’t get the speeds advertised unless I am direct Ethernet to the modem. I went to claim my reward for signing up and after claiming I received a message that they are out of the reward and it may be up to 6 months before received. All that said, it’s only $80 a month. You get a what you pay for. I guess. Any more expensive and it wouldn’t be worth the money. But at this price I can deal with the minor inconveniences.