Installer wasted three whole days of mine and didn't finally get here to complete install until 7:15 pm. He did not provide a channel guide. I'm lost. There is NO voice remote like I was "sold". I did not get the football package I insisted upon when I ordered. I cannot find favorite channels like "Science Channel", "PBS", and others. I really don't know what I've gotten myself into; but I promise I'll keep shopping around until I find it. Bob Raney
Randy was very informed & helpful.
It was raining when the service man hooked up the wiring outside. he came back the next day to retrieve his drill, the next day i went outside the facing on my mobile home was torn away and bent. I'm not too happy about this. other than that i find the controller clumsy. service was good and fast. i'm happy with the channel selections.