I've only had U-Verse for one month but it's been fine so far. A little over priced verses cable that wasnt available in my apartment complex. I had way more channels and faster internet for $150 a month with cable at my house and I'm paying $160 with U-verse. I guess that's apartment living.
It took several service calls and customer support calls to resolve the outages. Once that problem was resolved, service has been steady. Internet speeds (up and down) are reliable, and TV quality is very high.
What bothered me about this entire experience was the dishonesty. I was reached out to as if this was a utility service and it wasn’t until after I shared my social security number with a stranger and signed up for AT&T services that I was told it was the only thing he could do for me. I could have done it myself and it would have been less tedious than the phone conversation where I was coerced into sharing my personal info. On top of that, I was told the whole point of this was that if I ever needed to make any changes that I could just reach out to the same person and they would handle everything for me. Well, I did reach out pretty quickly to ask to cancel the scheduled appointment and I was told I would need to do that myself. What a fucking scam.
