The router isn’t set up in the best location in the house making signal for WiFi weaker and much slower in the living room which isn’t even far away from the router. I have had to restart the router a couple of times because I couldn’t connect my speaker to my WiFi. And I can barely watch tv in the living room due to the WiFi connection going out.
Enrolled me in automatic bill pay cause I'm a new customer without my permission. Upgraded me to wireless boxes for free yet charged me for them and for installation fee. I agree to one thing, yet they choose to sign you up for things with hopes that you don't check your account and see you are being stolen from.