ADT’s customer service and technicians are excellent. I would recommend their service for friends and family.
I was oversold when I acquired ADT services. The glass cracking devices cost me almost $1500. Their price to me was significantly higher than published ads and mailers. The glass cracking devices sound the alarm if you sneez and/or drop the soap in the shower. I may recommend them but not to my friends.
Things changed from what I was told on the phone. He told me stories of break ins in neighboring areas to try to get me to spend more money. After he left, other people who said they were with ADT kept coming by and leaving business cards in the door. And I still haven't received the $100 gift card I was told I would get to offset the initial set up fee.
