I would recommend to friends and family.
I have never received such poor service from a company. They installed near 3 weeks ago and have yet to install the 5 cameras they were supposed to (2 of which I paid for). I was sold on the initial package and then ended up paying $1,000 more for "upgrades" that never even came. Now when I try to cancel, I get hung up on because I won't settle for the "you have to pay the rest of your 36-month contract out as a early cancellation fee" bull crap.
ADT was a great addition to our new home. It was quick and painless to set up.
The only thing I did not like was they had the volume up all the way and my dog freaked out. Also I had to figure it out myself. No booklet and I had to call the support became they had the exit set at 60 seconds which is too long so they put it to 45 seconds. The installers should check with the customer to see what they prefer instead of just assuming.
