Why do you keep sending me offers and promotional mails when I already have your internet service? I think it's insensitive that you do it even to your current subscribers in addition to the total disregard to the environment.
My monthly bill has increased by $30 without my knowledge. On top of that, I did not end up activating the updated modem that I was sent because it was just mentally too much of a hassle at the time. I sent it back and hope I am not being charged for a modem I am not using. My service is also terrible and cuts out more than I'd like to admit. Overall I am not pleased with my service and waiting for Google Fiber or AT&T to be available in my area.
