She was very informative, courteous and polite. She is very knowledgeable and helpful. I appreciate her taking the time to save me money.
There was an issue with the internet set up as there was no AT&T fiber box in the new apartment unit. We called customer service and it took three days to resolve. The technician missed our first appointment to fix the issue but came the next day after we called again. It took us several hours on the phone with customer service to get to the bottom of the problem but they did take care of the issue and gave me a $10 gift card for missing the first appointment. Overall, I am happy with their service.
It wouldn’t allow me to set up my online account through my phone number or my account number. My whole network rebooted but other than that I enjoy the service much more than spectrum 🙏🏿👌🏾👍🏾