Very disappointed. I have made several telephone calls to AT&T regarding the service and I have yet to receive any resolution. My cable and internet service continue to work intermittently thus I am unable to rely on recordings, watching paid programming, or utilizing other online television services. I am tired of being told to restart the system, disconnect wires from the electrical source, hold reset buttons, the system needs to be updated, etc...
She was very informative, courteous and polite. She is very knowledgeable and helpful. I appreciate her taking the time to save me money.