Horrible experience. Signed up for internet & TV bundle for $150 plus at least $200 in rewards. Get first bill and it is $170/month before taxes and only will get $100 in rewards. Very disappointed in their service.
Like I said I haven’t been satisfied. Due doesn’t work . Second tv doesn’t work.,takes a long time over the phone., I wouldn’t recommend
Their customer service has been good. They cant get the "On Demand" function to work correctly on the DVR. They have been out to service our DVR three times. We are on our third DVR and second modem. I am stuck with them for 11 more months before I can change to something else. I do not recommend them in Dallas. I had U-verse in Austin and they were OK except they would have a lot of outages .
