Customer service was horrendous, tried to charge me cancellation fee although I was within the 30 days to cancel the service. The channels are awful, why do I need 100 channels I dont watch. 30 of them sales.
Their customer service has been good. They cant get the "On Demand" function to work correctly on the DVR. They have been out to service our DVR three times. We are on our third DVR and second modem. I am stuck with them for 11 more months before I can change to something else. I do not recommend them in Dallas. I had U-verse in Austin and they were OK except they would have a lot of outages .
