What bothered me about this entire experience was the dishonesty. I was reached out to as if this was a utility service and it wasn’t until after I shared my social security number with a stranger and signed up for AT&T services that I was told it was the only thing he could do for me. I could have done it myself and it would have been less tedious than the phone conversation where I was coerced into sharing my personal info. On top of that, I was told the whole point of this was that if I ever needed to make any changes that I could just reach out to the same person and they would handle everything for me. Well, I did reach out pretty quickly to ask to cancel the scheduled appointment and I was told I would need to do that myself. What a fucking scam.
Little service for higher cost. The internet has a low signal and I have reboot once a week. Also, being stuck in a contract is the only way this company makes money outside of their wireless division.
