Enrolled me in automatic bill pay cause I'm a new customer without my permission. Upgraded me to wireless boxes for free yet charged me for them and for installation fee. I agree to one thing, yet they choose to sign you up for things with hopes that you don't check your account and see you are being stolen from.
We switched form Charter to AT&T because of 100 meg speed for $40 per month. Then when the technician came to install he said we were in an area only capable of 50 meg speed for $100 per month. He got in with customer service that brought it down to $60. Then the self install kit came late. And now we are dealing with painfully slow speed. Our experience so far has been AWFUL. I would NOT recommend AT&T U-verse to ANYONE.
The basic package does not allow me to even watch the major news stations, which the sales representative promised me I would be able to see. I am wishing I could cancel the service.
