Setup was quick and service is fast and always up as expected
Customer service was horrendous, tried to charge me cancellation fee although I was within the 30 days to cancel the service. The channels are awful, why do I need 100 channels I dont watch. 30 of them sales.
There was an issue with the internet set up as there was no AT&T fiber box in the new apartment unit. We called customer service and it took three days to resolve. The technician missed our first appointment to fix the issue but came the next day after we called again. It took us several hours on the phone with customer service to get to the bottom of the problem but they did take care of the issue and gave me a $10 gift card for missing the first appointment. Overall, I am happy with their service.
