The basic package does not allow me to even watch the major news stations, which the sales representative promised me I would be able to see. I am wishing I could cancel the service.
Their customer service has been good. They cant get the "On Demand" function to work correctly on the DVR. They have been out to service our DVR three times. We are on our third DVR and second modem. I am stuck with them for 11 more months before I can change to something else. I do not recommend them in Dallas. I had U-verse in Austin and they were OK except they would have a lot of outages .
Too expensive
AT&T's service to date has been good and I look forward to it continuing as such.