I thought they were great with setup and followup
The latest issue is a tech no showed on me on my one day off. No call. Customer loyalty has helped, so now I will see if a tech shows up On Monday. Nightmare service since installed sept 5th
The router isn’t set up in the best location in the house making signal for WiFi weaker and much slower in the living room which isn’t even far away from the router. I have had to restart the router a couple of times because I couldn’t connect my speaker to my WiFi. And I can barely watch tv in the living room due to the WiFi connection going out.