Their customer service has been good. They cant get the "On Demand" function to work correctly on the DVR. They have been out to service our DVR three times. We are on our third DVR and second modem. I am stuck with them for 11 more months before I can change to something else. I do not recommend them in Dallas. I had U-verse in Austin and they were OK except they would have a lot of outages .
Great speed, easy online account access.
Based on my experience of being given five, yes five, different prices DURING THE SAME PHONE CALL, I am actively telling people to stay away from any and all ATT products. I also tell them about my experience and that’s generally enough to dissuade them from considering ATT as an option. I’m a helper.
