The router isn’t set up in the best location in the house making signal for WiFi weaker and much slower in the living room which isn’t even far away from the router. I have had to restart the router a couple of times because I couldn’t connect my speaker to my WiFi. And I can barely watch tv in the living room due to the WiFi connection going out.
I have been paying for DVR service for 2.5 months and it still doesn’t work. Several appointments to fix it were missed. The only good thing is my rep calls me every 4-5 days to tell me they are working on it. I can’t record and watch tv at the same time, 80% of my recordings are unwatchable. I miss my Xfinity!
Instillation went well on the 29th of Dec. The come home from work on the 9th of Jan. and have nothing. Call them and tell them I have no internet, tv or wifi on iPhone. I see two trucks at apt complex, I let her know that, she tell me that they can't get anybody out until next Monday. Five days is terrible customer service. Worker fixes problem, tells me my line was disconnected. How does that happen?. Then just received first bill, and was double billed . Not off to a good start for AT&T as I have been a long ,long time customer.
