Too expensive
What bothered me about this entire experience was the dishonesty. I was reached out to as if this was a utility service and it wasn’t until after I shared my social security number with a stranger and signed up for AT&T services that I was told it was the only thing he could do for me. I could have done it myself and it would have been less tedious than the phone conversation where I was coerced into sharing my personal info. On top of that, I was told the whole point of this was that if I ever needed to make any changes that I could just reach out to the same person and they would handle everything for me. Well, I did reach out pretty quickly to ask to cancel the scheduled appointment and I was told I would need to do that myself. What a fucking scam.
Very disappointed. I have made several telephone calls to AT&T regarding the service and I have yet to receive any resolution. My cable and internet service continue to work intermittently thus I am unable to rely on recordings, watching paid programming, or utilizing other online television services. I am tired of being told to restart the system, disconnect wires from the electrical source, hold reset buttons, the system needs to be updated, etc...
