I have been paying for DVR service for 2.5 months and it still doesn’t work. Several appointments to fix it were missed. The only good thing is my rep calls me every 4-5 days to tell me they are working on it. I can’t record and watch tv at the same time, 80% of my recordings are unwatchable. I miss my Xfinity!
Great positive attitude but unfortunately she ordered the wrong color. I decided to stick with it because I am not wanting to cancel and go through the process again. She also stated the phone will ship between 3/15 and 3/16 but that information is inaccurate as to the shipping.
Install tech was great!
