Their customer service has been good. They cant get the "On Demand" function to work correctly on the DVR. They have been out to service our DVR three times. We are on our third DVR and second modem. I am stuck with them for 11 more months before I can change to something else. I do not recommend them in Dallas. I had U-verse in Austin and they were OK except they would have a lot of outages .
The customer service is second to none when it comes to making their customers feel worthless. The tech did not follow directions and put holes in the side of my house that they refuse to repair properly. The second bill has already gone up ~10%. If anybody else offered internet, I’d consider it.
