Their customer service has been good. They cant get the "On Demand" function to work correctly on the DVR. They have been out to service our DVR three times. We are on our third DVR and second modem. I am stuck with them for 11 more months before I can change to something else. I do not recommend them in Dallas. I had U-verse in Austin and they were OK except they would have a lot of outages .
Great positive attitude but unfortunately she ordered the wrong color. I decided to stick with it because I am not wanting to cancel and go through the process again. She also stated the phone will ship between 3/15 and 3/16 but that information is inaccurate as to the shipping.
