Signal not reliable even after 4 techs out to visit each of last 4 weeks. Complete failure. Moving to Comcast as soon as we can make it happen. If I did this to my customers, I would have been fired long long ago. If you are reading this, my suggestion pick any competitor to AT&T... Anything else would be better
There was an issue with the internet set up as there was no AT&T fiber box in the new apartment unit. We called customer service and it took three days to resolve. The technician missed our first appointment to fix the issue but came the next day after we called again. It took us several hours on the phone with customer service to get to the bottom of the problem but they did take care of the issue and gave me a $10 gift card for missing the first appointment. Overall, I am happy with their service.
