The service is really good, BUT the price is not competitive. To me , the service is priced as any monopoly would price their product or service. That's my only concern or complaint. In my opinion INTERNET is KING, programming, and then a far far distant third is telephone. With that being said, streaming bypasses programming. Efficiency wise, streaming is as needed programming. IE "Competitive"
Because there’s no zero I’ll give yall a one only good news is I changed to Direct TV and that fixed my WiFi as well. Using old phone lines just don’t get it guys. High Technology. Whaaaaaaaaaaattt?!!!!!!!!
Their customer service has been good. They cant get the "On Demand" function to work correctly on the DVR. They have been out to service our DVR three times. We are on our third DVR and second modem. I am stuck with them for 11 more months before I can change to something else. I do not recommend them in Dallas. I had U-verse in Austin and they were OK except they would have a lot of outages .