My TV is constantly pausing - like the signal has been interrupted - and then it starts again after a few seconds. Extremely annoying. I have disconnected everything and restarted it. Scanned to get on a new channel so it won’t be disrupted. My internet is slower than any other service I have ever used. I am extremely displeased I chose AT&T bc of their fiber cable high speed internet and TV. It’s the worst.
There was an issue with the internet set up as there was no AT&T fiber box in the new apartment unit. We called customer service and it took three days to resolve. The technician missed our first appointment to fix the issue but came the next day after we called again. It took us several hours on the phone with customer service to get to the bottom of the problem but they did take care of the issue and gave me a $10 gift card for missing the first appointment. Overall, I am happy with their service.
