Most mornings I turn on the tv after my alarm goes off and the TV says that I need to reboot the cable box.... errrrr. It doesn't seem to recognize my Chrome Cast, which I need to either look into or call someone to come out.
There was an issue with the internet set up as there was no AT&T fiber box in the new apartment unit. We called customer service and it took three days to resolve. The technician missed our first appointment to fix the issue but came the next day after we called again. It took us several hours on the phone with customer service to get to the bottom of the problem but they did take care of the issue and gave me a $10 gift card for missing the first appointment. Overall, I am happy with their service.
