Not informed that for my address AT&T doesn’t even have the ability to supply high speed service or internet 10 or faster so I was stuck with basic 6. They then tried to make me continue paying for internet 10 until I called and complained. When I did call I was directed to multiple different places before I received any help. When I did receive help there was still nothing could be done about the horrible service being provided. At times my speed is as slow as 2 mbps. You can barely stream YouTube videos at that rate. HORRIBLE experience. And AT&T should be careful who they allow to sel their service 3rd party especially if the 3rd party is not informed about something like this. They shouldn’t be able to advertise and sign you up for a service you won’t be able to receive.
Enrolled me in automatic bill pay cause I'm a new customer without my permission. Upgraded me to wireless boxes for free yet charged me for them and for installation fee. I agree to one thing, yet they choose to sign you up for things with hopes that you don't check your account and see you are being stolen from.
